Commissioner House is wheelchair accessible. Enter on the Ground Floor through the Defence Exhibit. Elevator is located in the hallway on the Ground Floor. See guide and map for more details. Under our COVID-19 guidelines, only two people are allowed in the elevator at a time unless you are in a bigger group of immediate family.
There are toilets, including accessible toilets, located on the Lower Grounds and in Commissioner’s House. Under our COVID-19 guidelines, only two people are allowed in the multi-stall bathrooms at a time unless you are in a bigger group of immediate family.
There are baby changing facilities in the restrooms in the Lower Grounds and in Commissioner’s House.
Call or visit the Ticket Office for lost property at +441 234 1418 or email email@example.com.
There are refreshments available at Dolphin Quest and picnic tables are located in the Lower Grounds to use if you bring a packed lunch. There are no cafes on site, but plenty of restaurants in Dockyard (NMB members receive discounts at participating restaurants).
There are many outdoor benches to use to take a rest or take in the spectacular views. Indoor seating is available in all of the rooms of Commissioner’s House and Queen’s Exhibition Hall.
If you are disabled and unable to walk up the hill to Commissioner’s House, the Museum allows vehicles to drive to the House. This must be prearranged with the Museum Office and all vehicles must park behind the House. Please call +441 234-1333 or email firstname.lastname@example.org to pre-book vehicle access. There is also an elevator in Commissioner’s House and disabled parking directly outside the Museum gates and in the nearby parking lot.
The Museum publications are available for purchase at the Ticket Office and on-line at the shop.
Photography and video recording using hand held equipment is permitted in most galleries for private purposes only. Flash photography is not permitted inside the Museum buildings.
Contact the curator if you wish to use the Museum facilities for commercial filming.